GUIDING PRINCIPLE - Congress Center Villach

The superior location in the center of three cultures and the variety of possibilities honor Villach. The small, dreamy city unites internationality and modern congress infrastructure of a metropolis with the advantages of the tourist destination Carinthia – an extraordinary convention venue in the south of Austria.

The Congress Center Villach is one of the most modern and attractive venues in Austria. Organizers of national and international conferences, congresses, corporate functions, presentations, and major cultural and social events with up to 2,000 people are optimally catered for in Carinthia’s largest convention center. EU and UNO conventions have been hosted here, as were concerts of the Vienna Philharmonic Orchestra, Dave Brubeck and Tina Turner. The combination of modern architecture, pleasant ambience, multifunctional flexible room concept, latest congress technology as well as catering and hotel service at the highest level make the CCV a unique convention destination. It is situated in the heart of town on the banks of the Drau with an attractive glass façade not only looking out onto the river but also affording breathtaking panoramic view of Carinthia’s mountains.

• As THE Villach event center, our Congress Center Villach should guarantee the highest quality and attractiveness in the long term for a variety of events of a social, economic and cultural nature.
• The Congress Center Villach distinguishes itself nationally and regionally (Austria and the Alps-Adriatic region) as the "Congress Center in Carinthia" for the types of events listed.
• Our goal is not only to meet customer expectations, but to exceed them and thus establish a long-term partnership. In order to achieve this goal, we use offensive market cultivation and permanent market observation. We also attach great importance to working on constantly improving the effectiveness of the QM system.
• We see our core tasks in the following three equivalent tasks:
  • Ensuring professional event management for our customers. If required, with additional services from our partner company voco®Villach in terms of hotel room needs and gastronomy, as well as external partners and according to the motto "everything from a single source".
  • Guaranteeing flexible gastronomic support tailored to the respective event at a high quality level
  • Handling of the events in the Congress Center Villach using modern management methods and tools in order to achieve the best possible business results
• The management of the Congress Center Villach and the city of Villach as the owner trust that every employee will carry out the tasks assigned to them correctly and in the interests of the company. The management of the Congress Center Villach and the city of Villach expect the loyalty of the employees to the company. With targeted training and further education measures, we want to promote the appearance, personality and teamwork of our employees, as well as maintain and expand the professional training level of our employees.

• To the organizers to ensure a professional event at a high technical and organizational level.
• To offer the visitors a contemporary event atmosphere.
• To the committed employees who help us to be successful, for fair remuneration and the creation of a result-oriented working atmosphere combined with the goal of securing jobs in the long term.
• To use the budget funds as efficiently and target-oriented as possible towards the public, in particular the owner "City of Villach" and the Villach population.
• Towards the operator in order to achieve the best possible economic result.
• Towards our suppliers and partners, who work together with us to realize customer requirements, to a lasting and reliable partnership.
• Towards the Hotel voco® Villach, the hotels in the city center and Villach businesses, since efficient, economical and successful cooperation guarantees regional added value for everyone involved.
• Other stakeholders, such as neighboring neighbors, to act for the benefit and in the interests of all neighboring parties. Opposite the fire brigade, the police and various security services, who, together with the Congress Center, are responsible for the safety and well-being of the house's guests. Ebneso towards the insurance companies etc. who are interested in a trusting and economic cooperation.

We take ecological, economic and social responsibility

The topic of sustainability is very important in the city of Villach - from participation in the e5 program for energy-efficient communities and the Smart Cities project, Dobratsch Nature Park to the project "Green without borders - sustainability, climate, energy". It is therefore also a special concern of the Congress Center Villach to make a contribution to the responsible use of natural resources and to assume ecological, economic and social responsibility.

Our company strives to implement as many of the criteria for "Green Meetings and Green Events" as possible at future events. This includes, among other things, energy efficiency in air conditioning, heating and event technology, waste avoidance and waste separation, the use of organic products as well as regional and seasonal products in catering, the promotion of climate-friendly arrival and departure by public transport, and much more.

Our Green Meeting Officer is available to advise clients on the organization of events according to the criteria for "Green Meetings and Green Events" and is also responsible for the compliance and implementation of the guidelines and training of employees in this area.

It is our goal, together with our partners, customers and our team, to certify numerous events according to the criteria of the eco-label for "Green Meetings and Green Events". With the successful recertification in 2022, we are able to make an active contribution to our environment, but also to raise awareness of the topic of sustainability.